How is an eSIM delivered?
As a QR code in the portal, once your order is confirmed. Scan it into the device; there is nothing to wait for in the post.
What does an eSIM cost?
€2.49 once, ex VAT, the same as a physical SIM, plus the plan's monthly price. There is no delivery charge and nothing to clear customs.
When does billing start?
Billing starts when you activate, or automatically 30 days after we despatch your SIM (30 days after it is issued, for an eSIM); we email you at least 5 days before.
Which devices take an eSIM?
Devices with an eSIM (eUICC) that can download a profile from a QR code. Check the device's specification for consumer eSIM support (SGP.22) or IoT eSIM (SGP.32); if it only has a SIM slot, choose the physical trio SIM instead.
Which plans can use an eSIM?
Every plan, at the same monthly price as a physical SIM.